Insurance covers you in case of loss or damage to your stored goods from fire, lightning, windstorm, hail, weight of ice, snow or sleet, collapse of building, smoke or water damage (except for flood), vandalism, malicious mischief, or burglary. For Burglary, there must be visible signs of forced entry and a police report must be filed. We also cover your goods while in transit to and from the storage facility as a result from fire, collision, or vehicle overturn.
Some of the items not covered are as follows: valuable papers, lottery tickets, financial records, electronic data, currency, deeds, securities, stamps, jewelry, watches, precious stones, furs or garments trimmed with fur, firearms, ammunition, and works of art or antiques.
You will receive proof of coverage upon purchase.
You can recover today's value of your stored belongings (original cost minus depreciation), up to the amount of insurance coverage you purchased.
Many homeowner/renter policies provide only limited coverage for possessions stored away from the insured location. You should contact your insurance agent or carrier for more specific details on your coverage.
Claims are best filed over the internet utilizing our Online Claim form which can be accessed by clicking on the 'file a claim' tab above or by clicking here. Otherwise, contact our claims office at 888-545 SMART. Either way, a claims adjuster will personally handle your claim.
There is a $100 deductible, which is waived if you secured your space with a disk or cylinder style lock.